Refund and Returns Policy

Returns and Exchanges

  • Due to the nature of mystery packs, unopened collectible card packs, custom-designed cards, and custom 3D-printed items, all sales are considered final.

  • We do not accept returns or offer exchanges for these items under any circumstances.

Non-Refundable Items

  • The following categories are strictly non-refundable:

    • Mystery Packs: Opened or unopened.

    • Collectible Card Packs: Including all factory-sealed and custom-packaged card items.

    • Custom Cards: Any items personalized or manufactured specifically for an order.

    • 3D Prints: All items manufactured via 3D printing technology.

Damaged or Defective Items

  • If an item arrives damaged due to shipping, please contact us within 48 hours of delivery with photographic evidence of the damage to both the item and the packaging.

  • We will review these cases individually to determine if a replacement is appropriate, though a refund will not be issued.

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